NBS aim to be on hand to offer anyone who needs advice and guidance on what to do following a bereavement

 Company number 09333323


0800 0246 121

Office 10, Consett Innovation Centre, Ponds Court Business Park, Genesis Way, Consett, County Durham, DH8 5XP



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© 2020 National Bereavement Service

What is bereavement?

Bereavement is a state of loss when someone close to you has died and everyone experiences this in different ways.

Call us on 0800 0246 121, if you need advice or support surrounding your bereavement.

What do I do if someone dies?

The first steps after someone dies can be overwhelming but NBS are here for you every step of the way. Take a look at our guidge pages on the practical steps to take next, or simply give us a call on 0800 0246 121 and we will give you advice.

What is probate and how long does it take?

Probate is the process of proving the will is valid and organising the estate of the recently deceased.

This can take from a few months, up to a year, however the typical time taken is around 6 to 9 months. More complicated cases can take years.

Do I need a solicitor?

It is not necessary to have a solicitor, however if the estate is complicated it may be helpful to gain legal advice. We can advise you on where to go, who to talk to and the next steps.

What is a coroner?

The coroner is an independent judicial office holder, appointed by a local council. Coroners usually have a legal background but will also be familiar with medical terminology.

What other help is available to me?

NBS can point you in the right direction on our useful links guide page, there you will find sources to suit your particular needs.


If you are still needing more information about something that was not covered in our FAQs, please contact us and we will be able to help you in any way we can.