NBS aim to be on hand to offer anyone who needs advice and guidance on what to do following a bereavement

 Company number 09333323


0800 0246 121

Office 10, Consett Innovation Centre, Ponds Court Business Park, Genesis Way, Consett, County Durham, DH8 5XP



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It’s usually free to find out whether a deceased person had any dormant bank accounts, insurance policies, pensions or even store accounts.


You can only ask for a search to be done, if you are legally entitled to act on their behalf, for example under a Power of Attorney or as an Executor. If you need to ask for a trace for more than one person, you’ll need to make a separate applications for each one.


Some free online tools for helping you track down lost or in-active assets:



For lost pensions held in the UK you can call the Pension Tracing Service on 0800 731 0193, or via the UK GOV website here

Use the GOV.UK Pension Tracing Service online tool


Bank Accounts and Savings

For any bank, building society or National Savings & Investments accounts, this website will guide you through some simple steps to help find out if you have any un-claimed assets.


If you’d prefer not to do your own research, there are a few services available that can provide this service for you on behalf of the deceased.

Please be aware that some of these companies may charge for their services and are no way endorsed by NBS.


Here are a few we found online:


Experian's Unclaimed Assets Register (UAR) for Consumers



UK GOV – Estates list

The UK GOV website keeps a list of unclaimed estates, which you can openly search and tells you where to enquire should you find the deceased’s name listed.